Where are PHYTO products made?
All formulas are created in dedicated French labs called the PHYTOSOLBA Laboratories; yielding natural, high-performance hair care with sublime styling power developed through a scientific approach.

What is your mission statement?
For over 50 years, PHYTO has been a leader in plant-based hair care and salon quality formulas. Our products embrace the principle that healthy hair begins at the root. Built on a heritage of craftsmanship and cutting edge scientific advancements, PHYTO boasts the highest concentrations of pure plant extracts in today's beauty market. Our formulas are 95% natural overall with select products up to 100% natural. As one of the world's most respected hair care brands, PHYTO is recognized as a symbol of performance, expertise and timeless beauty.

How natural are your products?
Our formulas contain over 500 active botanical ingredients and are 95% botanical. Also, PHYTO's highly concentrated formulas are housed in recyclable aluminum and glass for their non-porous properties which help minimize the use of preservatives.

Does PHYTO test on animals?
No, we do not engage in animal testing.

How long can I keep a product once I’ve opened it?
On the back of most of our packaging you will see a picture of an open jar (period-after-opening symbol). This will indicate the recommended period of use, once the product has been opened. It generally varies from 6 months (6M) to 24 months (24M).

What are the type of relaxers  do you offer?
We offer 2 targeted formulas based on degree of straightening, INDEX 1 and INDEX 2. INDEX 1 is for delicate, fine and color-treated hair types who want texturized to loosen curls and waves or a sleek, straight look. INDEX 2 is for normal, resistant and coarse hair types who want a sleek, straight look.

How does Phytorelaxer differ from other relaxers?
Phytorelaxer is effective yet different because it permanently relaxes hair without harsh chemicals or irritation usually associated with chemical relaxers. It does not contain any lithium, calcium, sodium hydroxides or thio. Thio refers to the chemical compound “ammonium thioglycolate.”

What are the active ingredients in the straightening cream?
The active ingredient in the straightening cream is a complex of egg and soy extracts. These ingredients are from 100% botanical origin and are hypoallergenic.

What is the pH of Phytorelaxer?
The pH ranges from 9.5-12.5.

Can I use Phytorelaxer at home or should I go to a salon?
We recommend having a professional stylist consultation prior to the Phytorelaxer application. The stylist can evaluate the condition of your hair and suggest the appropriate index and timing for your hair texture. However, the Phytorelaxer kit is designed to also be used at home.

How soon can I wash my hair after the Phytorelaxer application?
Wait at least 72 hours. Use Curl Hydration Shampoo and Mask to soothe the scalp and intensely hydrate and nourish the hair.

How often do I need to use Phytorelaxer?
Phytorelaxer may be used every 6 to 8 weeks, depending on new growth, texture, or condition of your hair. A sufficient amount of new growth must be present in order to properly relax the hair without touching the scalp or overlapping on previously relaxed hair.

Is Phytorelaxer compatible with all relaxers?
Yes. Phytorelaxer is compatible with all relaxers except those that are thio-based.